Questions Answered.
Confidence Guaranteed.
Questions Answered.
Confidence Guaranteed.
Whether you’re exploring EPC Hub for the first time or already learning with us, here’s everything you need to know — fast, clear, and transparent.
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Instant Certificate
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Section 1: Courses & Learning
Are EPC Hub courses officially recognised?
Are EPC Hub courses officially recognised?
Are EPC Hub courses officially recognised?
How long will I have access to my courses?
How long will I have access to my courses?
How long will I have access to my courses?
Do I have to complete a course in one sitting?
Do I have to complete a course in one sitting?
Do I have to complete a course in one sitting?
Can I download course materials?
Can I download course materials?
Can I download course materials?
What’s the pass mark for quizzes and assessments?
What’s the pass mark for quizzes and assessments?
What’s the pass mark for quizzes and assessments?
Do I need special software or equipment?
Do I need special software or equipment?
Do I need special software or equipment?
Section 2: Certificates & CPD Credits
When will I get my certificate?
When will I get my certificate?
When will I get my certificate?
Are the certificates accepted by accreditation bodies?
Are the certificates accepted by accreditation bodies?
Are the certificates accepted by accreditation bodies?
How are CPD hours calculated?
How are CPD hours calculated?
How are CPD hours calculated?
Can I verify a certificate later?
Can I verify a certificate later?
Can I verify a certificate later?
Section 3: Payments, Discounts & Refunds
What payment methods do you accept?
What payment methods do you accept?
What payment methods do you accept?
Do you charge VAT?
Do you charge VAT?
Do you charge VAT?
Are your courses refundable?
Are your courses refundable?
Are your courses refundable?
Is there a referral or partner discount?
Is there a referral or partner discount?
Is there a referral or partner discount?
Can I get an invoice or receipt?
Can I get an invoice or receipt?
Can I get an invoice or receipt?
Section 4: Technical Support & Accounts
I can’t log in — what should I do?
I can’t log in — what should I do?
I can’t log in — what should I do?
My certificate isn’t downloading — how can I fix it?
My certificate isn’t downloading — how can I fix it?
My certificate isn’t downloading — how can I fix it?
Can I update my email or profile details?
Can I update my email or profile details?
Can I update my email or profile details?
Does EPC Hub have an app?
Does EPC Hub have an app?
Does EPC Hub have an app?
Section 5: Partner & Affiliate Program
How does the Partner Program work?
How does the Partner Program work?
How does the Partner Program work?
When do partners get paid?
When do partners get paid?
When do partners get paid?
Who can become a partner?
Who can become a partner?
Who can become a partner?
Can I promote courses on social media?
Can I promote courses on social media?
Can I promote courses on social media?
Section 6: Policies & Compliance
Is EPC Hub GDPR compliant?
Is EPC Hub GDPR compliant?
Is EPC Hub GDPR compliant?
Where can I read your policies?
Where can I read your policies?
Where can I read your policies?
Do you have a complaints process?
Do you have a complaints process?
Do you have a complaints process?
How often are policies reviewed?
How often are policies reviewed?
How often are policies reviewed?
Section 7: General & Getting Started
What makes EPC Hub different?
What makes EPC Hub different?
What makes EPC Hub different?
Do you offer corporate or group licences?
Do you offer corporate or group licences?
Do you offer corporate or group licences?
Can I speak with someone before enrolling?
Can I speak with someone before enrolling?
Can I speak with someone before enrolling?
Do you offer CPD bundles or subscriptions?
Do you offer CPD bundles or subscriptions?
Do you offer CPD bundles or subscriptions?
Ready to begin your EPC Hub journey?
Ready to begin your EPC Hub journey?
View our range of CPD courses today and see why thousands of assessors trust EPC Hub for smarter, more effective professional development.
Learning & CPD
Level 1 – Professional Mastery
Level 2 – Advanced Business Mastery
Level 3 – Leadership & Enterprise Mastery
Compare Plans
Resources & Support
CPD Log & Tracker
How Our Pricing Works
Legal & Compliance
ROI & Refund Guarantee
Platform & Tools
COMING SOON
Create Free Profile
Directory of Assessors
Instant Quote Tool
Deposit Payment Processing
Performance Dashboard & Insights
CRM
CPD Scholarship
Business infrastructure supporting the UK energy assessment sector
Industry Standards
Verified Systems
Always Available
Professional Network
EPC Hub provides independent, assessor-led systems that support visibility, enquiries, compliance signals, and professional standards across the EPC industry. We operate as open infrastructure — not a panel, broker, agent, or price-comparison service.
EPC Hub is a UK-registered .org platform and a verified UKRLP Learning Organisation (Provider No. 10099868). Our CPD-aligned frameworks and learning systems are designed to support recognised professional CPD requirements across the energy assessment sector.
© 2025 EPC Hub — All rights reserved.
Learning & CPD
Level 1 – Professional Mastery
Level 2 – Advanced Business Mastery
Level 3 – Leadership & Enterprise Mastery
Compare Plans
Resources & Support
CPD Log & Tracker
How Our Pricing Works
Legal & Compliance
ROI & Refund Guarantee
Platform & Tools
COMING SOON
Create Free Profile
Directory of Assessors
Instant Quote Tool
Deposit Payment Processing
Performance Dashboard & Insights
CRM
CPD Scholarship
Business infrastructure supporting the UK energy assessment sector
Industry Standards
Verified Systems
Always Available
Professional Network
EPC Hub provides independent, assessor-led systems that support visibility, enquiries, compliance signals, and professional standards across the EPC industry. We operate as open infrastructure — not a panel, broker, agent, or price-comparison service.
EPC Hub is a UK-registered .org platform and a verified UKRLP Learning Organisation (Provider No. 10099868). Our CPD-aligned frameworks and learning systems are designed to support recognised professional CPD requirements across the energy assessment sector.
© 2025 EPC Hub — All rights reserved.
Learning & CPD
Level 1 – Professional Mastery
Level 2 – Advanced Business Mastery
Level 3 – Leadership & Enterprise Mastery
Compare Plans
Resources & Support
CPD Log & Tracker
How Our Pricing Works
Legal & Compliance
ROI & Refund Guarantee
Platform & Tools
COMING SOON
Create Free Profile
Directory of Assessors
Instant Quote Tool
Deposit Payment Processing
Performance Dashboard & Insights
CRM
CPD Scholarship
Business infrastructure supporting the UK energy assessment sector
Industry Standards
Verified Systems
Always Available
Professional Network